Support & troubleshooting
Day-to-day IT that just works: workstation, software, email, printing, mobile.
Profiles: Support technician
Example: A network printer that vanishes, restored remotely.
See the case EXPERT POOL
Behind the AI, a human team.
Behind the AI, a multidisciplinary team, available through a simple expert ticket.
Our expertise
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Cybersecurity
Stay protected without jargon, with continuous monitoring when needed (micro-SOC).
Profiles: Cybersecurity consultant, CISO
Example: Choosing an EDR and a tailored security policy.
Discover our cybersecurity -
AI / Innovation consulting
Which AI tools to use, how to deploy them safely and confidently.
Profiles: AI consultant
Example: Copilot 365 deployed on a sales process, integrated with Salesforce.
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Server & network infrastructure
Network, servers, backup, reliable working environment.
Profiles: Systems engineer
Example: VPN connection failing, taken over by an expert.
See the case -
ERP & business tools
Choose and integrate the right business tool (ERP, CRM).
Profiles: Business expert, integrator
Example: The right tool for the team, compared, validated and deployed.
See the case -
Outsourced IT director (CIO) & governance
IT roadmap, steering, GDPR compliance.
Profiles: IT director consultant
Example: GDPR compliance, step by step.
See the case -
Data & insights
Make the most of your data: dashboards and decisions grounded in reliable figures.
Profiles: Data consultant
Example: An activity dashboard to make decisions on reliable figures.
How an expert ticket works
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Step 1
You open an expert ticket
From the assistant, in one click, whenever you want a human opinion or action.
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Step 2
A certified expert takes over
The right profile for your need: support, systems, cybersecurity, advisory.
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Step 3
They confirm, deepen, or act
They validate a lead, dig into a topic, or take remote action on your behalf.
Real-world cases
Copilot 365 on a sales process, integrated with Salesforce
- Situation
- A sales team wants to leverage Copilot 365 across its sales cycle without disrupting Salesforce.
- Action
- An AI consultant scopes the use cases, configures Copilot and its Salesforce integration, and secures access.
- Result
- Assisted meeting notes and follow-ups, Salesforce data kept up to date, team self-sufficient.
"We saved an enormous amount of time on reporting, and our Salesforce data is finally reliable."
Choosing an EDR and the right security policy
- Situation
- A small business with no advanced protection wants to secure its workstations without slowing them down.
- Action
- A cybersecurity consultant compares EDR solutions for the specific context, deploys the chosen one, and defines the security policy.
- Result
- Protection in place, clear rules, team trained.
"We finally know we are protected, and we understand why."