Your IT expert, available all the time.
iokoo combines a personalized AI assistant with a pool of certified human experts. The AI handles your day-to-day IT. An expert steps in when something needs confirming, deepening, or doing for you.
20 years of experience. ISO 9001 certified support. Solved or refunded.
Hello, I'm iokoo. What IT issue can I help you solve?
My network printer has disappeared.
Let's check together. Here are the 3 things to verify in under a minute.
iokoo expert: I'll take over remotely and fix it for you.
- 20 years of IT experience
- ISO 9001 certified support
- < 15 min first response
- EU data hosting
- 100% solved or refunded
I have a technical problem right now
Outage, software, email, printing, VPN. Ask your question, get an immediate answer, and an expert steps in if needed.
Start nowI'm looking for advice
Which tool to choose, cybersecurity, GDPR, hardware purchase. Reliable guidance, and certified consultants when it matters.
Get adviceHow iokoo makes the difference
An assistant that knows you
iokoo knows your context, your environment and your tools. Answers fit your situation, not generic ones. You can also feed it your own data for tailored answers.
That keeps learning
Every exchange improves the relevance of the next answers. The more you use it, the sharper it gets.
And a human who takes over
When something needs confirming, deepening or doing for you, a certified expert steps in via an expert ticket.
Why not just a free AI assistant?
A generic AI assistant
- Generic answer
- Doesn't know your context
- Doesn't build on past exchanges
- Can't act
- Commits no one
iokoo
- Contextual answer
- Knows your environment
- Builds on your exchanges
- A human acts for you
- Committed to the result, EU data
Free tools answer. iokoo resolves.
See the detailed comparisonOne simple plan, custom if you need it
All of iokoo for your team
8 € / month excl. VAT
- Unlimited iokoo assistant, up to 5 team members included
- Then 1 €/month excl. VAT per additional member
- 1 expert ticket included every year
- Escalation to a human expert when you need it
- ISO 9001 certified support, solved or refunded
- Handled within 15 min (business hours)
- Feed in your own data (procedures, documentation) for answers tailored to your organization.
Additional expert tickets: 49 € excl. VAT each.
Custom / Network
Custom quote
- Everything in the standard plan
- Designed for teams of 50+ members
- Franchise networks and multi-site organizations
- A dedicated contact for your rollout
- Expert ticket volume tailored to your needs
- Custom pricing and billing terms
- Hands-on onboarding for your teams
We reply within one business day.
Behind the AI, a team
Our whole team is available through a simple expert ticket: to confirm a finding, deepen a topic, or act for you.
-
Support technician
Workstation, software, email, printing troubleshooting.
-
Systems engineer
Network, servers, backup, working environment.
-
AI consultant
Which AI tools, and how to roll them out with confidence.
-
Cybersecurity consultant
Phishing, passwords, hygiene and protection.
-
IT director (CIO) consultant
IT governance made accessible to small teams.
-
CISO consultant
Security, compliance, risk management.
-
Industry expert
A specialist in your field when you need one.
Trusted by
« Before iokoo, we sometimes waited two days for a provider to call back. Now the issue is usually sorted before the coffee break. Having a real expert step in when things get complex is what makes the difference. »
« I handle IT for the whole office and I am not a technician. iokoo answers clearly, without jargon, and when something needs to go further, an expert steps in directly. I sleep better. »
« Running 14 branches means incidents pile up fast. iokoo let us centralise support and guarantee a consistent response everywhere. The custom tier fits our setup perfectly. »
« The 15-minute response time is not a marketing claim for us, it is our everyday reality. The assistant knows our environment and experts do not leave until the problem is resolved. »
Frequently asked questions
What is iokoo?
iokoo is your IT expert available all the time: a personalized AI assistant for your day-to-day IT, and a pool of certified human experts who take over when something needs confirming, deepening or doing for you.
How does an expert ticket work?
An expert ticket mobilizes our human team: an expert confirms a finding, deepens a topic, or acts for you. One ticket is included every year; additional tickets are 49 € excl. VAT.
How much does iokoo cost?
8 €/month excl. VAT for your organization, with the unlimited assistant for up to 5 team members, then 1 €/month excl. VAT per additional member.
Is my data protected?
Your data is hosted in the EU and our support is ISO 9001 certified.
Does iokoo replace a free AI assistant?
A free assistant gives a generic answer. iokoo knows your context, builds on your exchanges, and mobilizes a certified human committed to the result.